PRIVACY POLICY

Secure Resolutionz Limited respects your privacy. We at Secure Resolutionz Limited ("Us" or "We") the software developer of the mobile application SeaLogs ("SeaLogs") respect the privacy rights of our users and are committed to protecting the personal information collected about you. To further this commitment, We have adopted this Privacy Policy ("Privacy Policy") to guide how We collect, store, and use the information you provide us.

This Privacy Policy explains how information is collected, used and disclosed by Secure Resolutionz Limited through the use of SeaLogs and our subsidiaries (collectively, "Secure Resolutionz" or “BoatNZ.com” or "SeaLogs") when you use our Websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.

1. Personal Information means information that by itself identifies an individual (such as name, phone number, or email address) as well as information that can be combined to identify an individual.  In this Policy we distinguish Operational Personal Information from Personal Information in Content that may be backed up, stored or hosted through use of our Services, and treat each type of Personal Information differently, as described below.

2. Operational Personal Information is Personal Information we collect and use in order to provide, support and market our Services.  Operational Personal Information may include name, address, telephone number, or email address.  We collect Operational Personal Information from individuals (including individual representatives of companies or other legal entities such as employees, officers or administrators) who register for, purchase and use our Services and from individuals who contact us and voluntarily disclose such information to us.  This list includes customers, administrators, eligible users or potential users, or persons authorized to deal directly with SeaLogs for Services support (we will refer to all of these in this Policy as “Customers”).  SeaLogs collects Operational Personal Information in many ways such as when someone fills out a form on our Website, submits an email or other inquiry to us, registers for, purchases or uses a Service, registers or logs on to one of the areas of our Website or web-based applications that are restricted to registered users, or requests support for a Service.

3. How we may Use Operational Personal Information. SeaLogs uses Operational Personal Information for responding to and processing inquiries, orders and service requests or generally for any other purpose related to the original purpose for which the Operational Personal Information was collected.  SeaLogs also may use Operational Personal Information for supporting your relationship with SeaLogs by designing services that are suitable to your needs, general Services support and updates, marketing, alerting you to new Service offerings as they become available, continuing existing service and support, and other similar purposes. This Information may also be used to provide you with notices about your purchases, your use of the Services, and to carry out SeaLogs’ obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

4. Personal Information in Content. We treat all Content that is backed up, stored or hosted using our Services in the same manner, described below, regardless of whether or not it contains Personal Information.

5. How we may Use Content. SeaLogs will not view, access or use Content, including Personal Information within Content, except as needed to actually provide our Services, as authorized by Customers in connection with Services support as described below, or as otherwise described in this Privacy Policy. In the course of providing Services support requested by a Customer, SeaLogs may have incidental access to Content. However, before responding to any Customer request for Services support, express and explicit consent shall be sought to access Content as needed for the limited purposes of providing the requested Services support. Customer is responsible for furnishing any notices or obtaining any consent required by law from the relevant individuals. Services support may be provided by any SeaLogs entity on behalf of another.

6. Changing or Deletion of Personally-Identifying Information. You may at any time review or change or delete your Personal Information by contacting us at info@sealogs.com.  Upon your request, we will delete your Personal Information from our active databases. Such information will be deleted as soon as practically possible.

Moreover, we allow our Customers to amend or change or rectify any of their Personally-Identifying Information, and such a feature will be available to all Customers, for which they will have to contact us, as outlined earlier. Additionally, we keep a history of changed information to investigate suspected fraud with your account, but the users will have the option of having any such history to be permanently deleted from our active databases at the time of erasure of Personal Information.

7. Access to Personal DataThe users of this Website has well-defined rights when it comes to having access to their Personal Information. By submitting a User Access Request, our Website shall provide the following information free of charge to the user;

  1. What Personal Information pertaining to the Customer is being processed;
  2. Why this information is being processed;
  3. Who has access to this Personal Information about the user;
  4. How this Personal Information is being used in automated decisions; and (or)
  5. What processes are using this Information?

A User Access Request will be completed within a time period of 30 days and will include a copy of their personal information. In event the user has any further questions regarding the use and the privacy of their Personal Information; they can contact us as at info@sealogs.com

8. Aggregate Information. Personal Information, including any Personal Information in Content, does not include Aggregate Information, which is information we collect or process about a group or category of data. Aggregate Information cannot be attributed to any individual. We may use and share such Aggregate Information to improve Services, develop new services, understand and/or analyze usage, demand, and general industry trends, develop and publish white papers, reports, and databases summarizing the foregoing, and generally for any purpose related to our business.  Aggregate Information may be derived from information provided by any Customer, from use of our Services or from passive data collection techniques described below. No Personal Information is included in Aggregate Information. This Policy does not restrict or limit our collection and use of Aggregate Information.

9. How we may Share Personal Information and Content. SeaLogs will not give, sell, share, or trade any Operational Personal Information or any Personal Information in Content to any party outside of SeaLogs except as outlined in this Policy or with appropriate consent. We may disclose Personal Information to a third party in the following limited circumstances:

9.1 As needed to enforce SeaLogs’ Terms of Service, policies and any other contractual relationships with our Customers;

9.2 When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our Website or Services against possible attacks, or protect the property and safety of SeaLogs, our Customers or the public;

9.3 As required by law, such as to comply with a subpoena, warrant, regulatory oversight or similar legal process;

9.4 In connection with any potential sale, transfer, merger, consolidation or other transaction involving all or part of our company. In addition, we may disclose Operational Personal Information (but not Content), as needed, in the following circumstances:

9.5 To companies that provide services that help us with our business activities such as processing Customer payments. These companies are authorized to use Personal Information only as necessary to provide these services to us. However, these companies are obligated not to use the personal information of our Customers for any other purposes than processing payments.

9.6 To companies that work with SeaLogs on various projects; for example, SeaLogs may share Operational Personal Information for consulting Services, relationship management purposes, or with Partners or Affiliates with prior consent.

10. Service Providers. We may employ third party companies and individuals to facilitate SeaLogs, to provide the Services on our behalf, to perform Services or to assist us in analyzing how our Service is used.

Currently, the following third-party companies are used to facilitate the functionality of our website;

  • Google Analytics (to help us analyze the user-activity and their demographics on our website)
  • Hubspot & Chimbra (to help us store and manage the CRM Data which we use to track your inquiries and interactions with us via email, phone and website inquiries)

Information that you fill in on our website pages via the HubSpot forms are stored in both HubSpot and Chimbra for the purpose of us providing a better service to you by knowing your digital logbook requirements and preferences when you provide them to us, and for better managing our business by knowing how many customers and enquiries we have at any time. We will use this Personal Data for contacting you about your vessels or operation, based on the information you provide us. The following information is collected and maintained by HubSpot and Chimbra;

  • Full Name (First Name and Last Name)
  • Email Address
  • Phone Number
  • Company Name
  • Subscription Plan

NOTE: In the forms filled, the Customers’ express consent regarding receiving marketing materials and newsletters will be sought.

Moreover, our users can opt-in for receiving our newsletter which informs them about our new products and services. The users can opt-in for the newsletter by providing their email address or my offering consent while filling one of our forms, and our website uses a third party company known as MailChimp for providing the newsletter service. Therefore, MailChimp has the access to users’ email address. Moreover, MailChimp has been obligated to use this user data (i.e. email address) only for the purpose of sending newsletters. However, the users can opt-out any time by either emailing us or by following the unsubscribe link in the newsletter email.

11. Payment Processors. We use Braintree as a third party company to process payments from our Customers. The aforementioned third-party company is responsible for storing and holding credit card details, an automatically populated ID against every Customer and payment details, which include but are not limited to first billing day, amount, discount, plan type, account status.Whenever, users make a purchase on our website, they will be directed to the secure servers of the aforementioned payment processor. The information that is provided to this processor for processing payments is only used to make the payment successful. Moreover, the mentioned payment processor is obligated not to use any of the Personal Information of our users, for any purposes other than processing payments.

12. Cookies and Other Passive Data Collection. Cookies are small text files placed on your device when you visit our Website. We use cookies to recognize you and your preferences, enhance the performance of our Website and collect analytical information for the benefit of our business. Our Website use a mixture of session (which expire with your browser session) and persistent (remain after your browser session expires) cookies to deliver services efficiently and to enhance the experience of using our Website. The only third-party cookies used by us are analytical/performance cookies such as Google Analytics that gather anonymized information. We use the following types of cookies for the purposes stated.

NOTE: SINCE THE CONSENT OF THE USERS OF OUR WEBSITE IS OUR UTMOST PRIORITY, WE WILL SEEK THE EXPRESS AND EXPLICIT CONSENT OF OUR USERS BEFORE PLACING ANY WEB COOKIES. ALTHOUGH, IT MUST BE UNDERSTOOD THAT THE SOLE PURPOSE OF PLACING WEB COOKIES IS TO MONITOR AND IMPROVE OUR WEBSITE, AND TO PROVIDE A CUSTOMIZABLE USER EXPERIENCE (BASED ON THE USERS’ PREFERENCES).

13.1 Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website or fill in a form.

13.2 Analytical/performance cookies. These cookies are used to provide us with statistical information about our Website which we use to measure performance and to improve how our Website work. These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website. All information these cookies collect is aggregated and therefore anonymous.

13.3 Functionality cookies. These cookies are used to recognize you when you return to a Website. This enables us to personalize our content for you, tailor our interactions with you and remember your preferences.

14. Continued Use. Whenever a Customer visits the website for the first time, their express and explicit consent regarding the placing of cookies on their computers shall be sought. Moreover, such consent shall be sought only the first time a Customer visits the website and their continual use of the website, having consented to the placing of cookies during their first visit, shall be interpreted as consent for us, for continuing to place cookies. However, you may block most cookies by activating the settings on your browser that allow you to refuse the setting of all or some cookies. It must be noted that if you use your browser settings to block all cookies you may not be able to access all or parts of our Website. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

15. Other Passive Data Collection from use of Website. We may passively collect such information as device information, log information, browser type, query specifics and Internet Protocol address.  We gather this information through the use of various technologies such as cookies, described above, web beacons (as described below) and other electronic files used to track your navigation of our Website, your completion of transactions and other browsing behaviour.  SeaLogs may use web beacons alone or in conjunction with cookies to operate and improve our Website and to gather information about usage of our Website and interaction with emails or other electronic communications from SeaLogs.  Web beacons are clear electronic images that can recognize certain types of information on your device, such as cookies, when you viewed a particular Website tied to the web beacon, and a description of a Website tied to the web beacon. SeaLogs may place web beacons in marketing emails or other electronic messages that notify us when you click on a link in the email that directs you to one of our Website.

16. Do Not Track (“DNT”). Because there is not yet a common industry standard or how to interpret browsers’ DNT signals, SeaLogs does not currently respond to browser DNT signals when interacting with our Website.

17. SeaLogs’ Commitment to Security. SeaLogs is committed to protecting all Personal Information and Content we collect and use. To that end, we have implemented commercially reasonable physical, administrative and technical safeguards to help us protect Personal Information and Content under SeaLogs’ direct control from unauthorized access, use and disclosure.  However, no system of electronic data collection, storage and retrieval can be made entirely impenetrable and by continuing to use our Website and Services you acknowledge and accept that despite the reasonable measures we employ, we do not guarantee that our Website, Services and procedures are invulnerable to all security breaches or immune from viruses, security threats or other risks. However, in case of a data breach, we as a data controller and data processor are committed to inform our Customers of such an event, as soon as practically possible.

18. International Transfer. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.If you are located outside New Zealand and choose to provide information to us, please note that we may transfer the information, including Personal Information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

19. External Links/Third Party Websites/Non- SeaLogs Administrators. SeaLogs’ Website may provide links to and be accessed via links from third-party websites, including social media websites, whose privacy policies differ from those of SeaLogs.  Even if the third-party is affiliated with SeaLogs through a business partnership or otherwise, SeaLogs is not responsible for the content, privacy policies, or practices of such third-party websites. External links are provided for convenience only and access to these links is at your own risk. We encourage you to review carefully the privacy policy of any website you may visit.

20. Review and Opt Out. If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact our Privacy Policy Administrator on: info@sealogs.com Subject: Privacy Policy. Please note that you may opt out of receiving communications from us related to your use, support or payment for our Services but such an opting out will seriously affect the Customer experience and the functionality of our Service for that particular Customer. Therefore, we strongly advise our Customers to discuss their decision of opting out with us before taking any action regarding the same.

21. Updates to our Policy. We may update this Privacy Policy from time to time. Please consult the date below to see when the Policy has been most recently updated. We encourage you to check this Policy frequently to see updates that may affect how your information may be used. Your continued use of our Website and Services constitutes acceptance of any changes to this Policy.

 

Last Updated: 20 May 2018.